Shipping Policy
- Orders ship within 1–2 business days of confirmed payment
- Domestic United States shipping only
- All orders are shipped with discreet packaging — no product names or company branding on external labels
- Standard shipping: 3–5 business days via USPS or UPS
- Tracking number provided via email once shipped
Payment Processing Times
- Crypto (BTC/ETH/USDT): Confirmed after 1–3 blockchain confirmations, typically within 30 minutes. Order ships same or next business day.
- Cash App / Zelle / Venmo: Manually verified within 2–4 hours during business hours. Include your order number in the payment note. Order ships once payment is confirmed.
Order Tracking
Once your order ships, you'll receive a tracking number at the email you provided during checkout. Track your package directly on the USPS or UPS website.
Questions about a specific order? Email optilifewellness@polsia.app with your order number.
Storage on Arrival
- Lyophilized (freeze-dried) peptides: Store at -20°C for long-term, 4°C for short-term use
- Reconstituted peptides: Refrigerate at 4°C, use within 30 days
- Keep away from light and moisture
- Do not freeze reconstituted peptides